Reservations are firm when your reservation is confirmed via email. Reservations are not considered final and confirmed until payment of the deposit is received.
To secure a booking we require a deposit of 50%. If the beginning of your stay is within 7 days from the booking date, we require a payment of 100% of the cost of your stay. If your arrival date is more than 7 days from your booking date, then the balance of payment of 50% of the total amount is due 7 days before arrival date.
If you need to cancel your booking up to 48 hours from the time you requested your reservation, we will issue a full refund.
You can pay by either credit card via an online invoice, PayPal, or electronic bank transfer. We will send you the appropriate payment instructions on booking.
Any charges raised against us by our banks for handling dishonoured bank transfers or any other payments, must be reimbursed by the guest within seven (7) days of any request to do so.
Minimum stay is three (3) nights.
We reserve the right to charge any guest for any damages caused during your stay at the property. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimise damage and associated costs.
Cancellation made 30 to 14 days of arrival date results in a 50% of deposit refund.
Cancellation made less than 14 days of arrival date results in no refund being issued.
Cancellations made less than 7 days of arrival date (after balance of payment is complete) results in the loss of your total reservation cost.
Non-arrival of guests, guests who are unable to attend or fail to attend for whatever reason, forfeit 100% of payment made. It is suggested that booking guests take out appropriate travel insurance to cover for any possible need to cancel the reservation at any time.
In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
We reserve the right to cancel any booking without compensation, refund or reimbursement if the terms of any of the conditions on this page are breached.
Please send us your arrival information (time, how you will arrive to the island) via message (email or WhatsApp) so we know what time to expect you. Messaging via WhatsApp is preferred so we can stay in touch more easily to ensure your smooth arrival.
If you arrive earlier than check in time and the house isn’t ready for you we can hold on to your luggage while you relax at one of the nearby restaurants.
Latest check in time is 7pm unless other arrangements are made with us in advance.
Please keep noise to a minimum after 9pm and before 7am as this is a residential area and neighbors and wildlife appreciate the peace and quiet.
This means, absolutely no parties.
The house is strictly no smoking.
Please don't invite non-guests to the house. The house is for your use alone.
Please don't use candles in the house for fire hazard reasons. We suggest bringing a flashlight for the occasional power outage.
Please don't bring stray animals into the house or feed them anywhere on the property. Similarly please don't put food out for the wildlife.
Due to the septic system in the house, please don't throw paper or other items into the toilet, please use the bin provided.
Please don't put anything other than water into the shower drain, bathroom sink or kitchen sink.
Please turn off the air conditioning and lights when not in the house to conserve power.
Although Paunch is a very safe area, please close and lock doors and windows when away from the house including the downstairs storeroom door.
We also suggest that you don't leave valuables outside on the verandas when not in the house, in order to keep your belongings safe.